Business Sector – Hospitality
Research has shown that Hospitality sector businesses that utilize mobile apps consistently get higher customer satisfaction ratings from their guests.
Launch & Analytics
Hospitality Apps Drive Engagement
Guest interaction services that incorporate an in-room touch screen device enerate more positive feedback and are used at a much higher rate. The basically engage with the customer successfully.
Mobile devices are the ideal platform for customer engagement, both prior to their arrival and after they depart. There are many features that can be incorporated into a hospitality sector app, that can both growth new business & maintain customer retention.
What is a Hospitality App?
A hospitality or customer service app that allows you as a hotelier or hospitality professional to engage with your guests by taking the hassles of booking, reservation confirmation or checkout away.
Why do hospitality managers turn to mobile technologies and services?
Mobile technology is focused on streamlining services, improving customer experiences, and offering clients more value for money. And, mobile apps are a great opportunity for hotel management teams to get more business as well as ensure ease of operations.
How has technology changed the hospitality industry?
Technology has helped reduce costs, enhance operational efficiency, and improve services and customer experience. … Technology has helped tourism and hospitality industries replace expensive human labor with technological labor. This helps reduce labor costs, but also helps avoid customer service issues.
What is hospitality technology?
Hospitality Technology is the only media and predictive intelligence resource exclusively dedicated to helping both hotel and restaurant operators better employ technology to improve the performance of their businesses.
Hospitality companies like travel, hotel and restaurant brands, know that having a mobile app is one of the best ways to retain customers. However, they need enticing with more than just discount rewards.
With a mobile app you can give users the option to sign up to rewards programs in app. This can reward referrals & promote repeat business, boosting year-on-year attendance & supporting new business.
With in app sponsor advertising you can providing event sponsors the opportunity to directly connect with attendees. This can transfer you app into a top-line impact tool through app banner ads or splash pages. Generating additional revenue from in-app advertising to targeted customer demographics.
Push Notifications at Events
When email marketing gets filtered into spam folders Push Notifications are a great and controlled way to keep customers engaged when properly executed.
Push notifications are nearly 10 times more successful in triggering in-app purchases. They are ideal for ensuring guests know what amenities are available to them, as well as making sure customers are aware of emergency situations or one-time offers.
Push Notifications within a mobile app are an almost invaluable asset to any hospitality business and a great ROI.
Apps That Lead To Positive Growth In The Hospitality Industry
Give your guests the convenience of a mobile app where it matters. From booking & reservation confirmation to loyalty rewards & service notifications, we can create the mobile app that will work best for you and your customers.
Roadmap & Strategy
Starting with a detailed discussion around your needs, we create an immersive UX/UI design and code the app with fluid functionality, fully test and launch your application and finalise with a successful marketing drive.
Mobile App Development
Our process by which a mobile application is developed for portable devices, such as tablets, PDA’s, EDA’s or mobile phones.
Geotargeting is a strategy where your app uses use privacy-compliant data to create advertising or content for a specific audience based on their location.
Push technology allows messages to be sent directly to customers mobile devices that have downloaded their app, even if the app is closed.
Already Know the Details of Your Project?
Your mobile app needs to be functional, simple, quick and a benefit to your customers. We can provide the solution you are looking for to cover all these requirements and more. Contact us today to see how we can help you.